Job & Career Opportunities

Drive for Lyft:  Hey!  Drive with Lyft in Atlanta, and you get a bonus up to $190 if you give 160 rides in your first 30 days.  Terms apply. Offer subject to change.  https://www.lyft.com/drivers/PONDER98621?utm_medium=d2di_iacc

No car?  No problem!  Get the perfect car to earn in through Lyft.  Apply to drive with an Express Drive rental car in Atlanta using my link (terms apply):  https://www.lyft.com/drivers/PONDER98621?utm_medium=d2xdi_iacc

Lyft’s Terms:  https://www.lyft.com/terms

Instructions for applying for a Job Role:

1. Review Job Role Description (scroll down for the Job Role that interests you).
2. Click on [Open a New Ticket].
3. Sign up/log in.
4. CLICK HERE.
5. Fill out the Form.

We are looking for professionals who exude excellence in customer service and in technical skills.

All Who Are Assigned Job Roles Must Uphold All of the Following Guidelines:

• Must be at least 18 years of age.
• Must be a USA citizen or must be authorized to work in the USA.
• Must have valid USA state-issued Driver's License.
• Must be able to successfully pass background check and drug screening.
• Must have reliable means of transportation.  Temporary accommodation may or may not be available (at the discretion of company management).
• Lift Certification is a plus.
• Communicate with the contacts in accordance with work order.
• Be prepared with printout of work order and have all required information, tools, and materials on hand.
• Attire must be business casual without logos, stains, or tears (polo shirt; slacks/khakis; closed-toe, non-sneaker shoes; no hats/bandanas).
• Do not smoke inside or near Clients’ premises.
• Arrive on site on time without any unapproved persons or pets.
• Embody and provide excellent customer service without soliciting.
• Must have Presentation skills.
• Must provide Internal communications, informing others, verbal communication.
• Must be persistent and meet service goals.
• Only perform work within the scope of work approved by Points To Ponder.
• Must have working Smartphone (or cellphone with HD camera and Internet-connected tablet/laptop).
• Photograph and fully document the necessary details of each site and device.
• Client will clear a work area.
• Clean up this work area upon completion of work.
• Gather all required signatures and complete all assigned paperwork.

Available Job Roles include (but are not necessarily limited to) the following:

• On-Call Field Service Technicians (fulfill all/most of the following roles)
  

• On-Call Computer Repair Technicians

• Requirements:
  
  • Computer repair training
    
  • Desktop, laptop, workstation, point of sale (cash register), and server repair experience required.
    
  • Experience repairing other platforms (e.g., tablet, cellphone, smartphone, game console, ATM) is a plus.
    
  • Minimum of 3 year industry experience.
  • Standard computer repair toolset with anti-static wrist strap
    
  • Clean lint-free wipes or clean microfiber cloth
    
  • Streak-free glass cleaner
    
  • 70% (or higher) isopropyl (rubbing alcohol)
    
  • Can of compressed air
  • IT Hardware Certifications? (Preferred)
    

• On-Call TV/Display/Monitor Repair Technicians
  • Requirements:
    
    • TV repair training
      
    • Visio TV repair experience required.  (Experience repairing Samsung, JVC, and/or other brands is a plus.)
      
    • Experience repairing other platforms (e.g., monitors and/or displays (such as digital displays or electronic signs) is a plus.
      
    • Minimum of 1 year industry experience.
    • Standard computer repair toolset with anti-static wrist strap
      
    • Clean lint-free wipes or clean microfiber cloth
      
    • Streak-free glass cleaner
      
    • 70% (or higher) isopropyl (rubbing alcohol)
      
    • Can of compressed air
    • TV Repair Certifications? (Preferred)
      

• On-Call Printer Technicians
  • Requirements:
    
    • Printer repair training
      
    • HP, Brother, Lexmark, Ricoh, Minolta, Oki Data, Xerox, Canon, and Sharp Copier Printer Experience preferred.
      
    • Other manufacturer brands are a plus.
      
    • Minimum of 3 year industry experience.
      
    • Presentation skills, Internal communications, informing others, verbal communication, persistence, meeting service goals.
    • Standard computer repair toolset with anti-static wrist strap
      
    • Clean lint-free wipes or clean microfiber cloth
      
    • Streak-free glass cleaner
      
    • 70% (or higher) isopropyl (rubbing alcohol)
      
    • Toner vacuum (preferred)
    • Copier Certifications? (Preferred)
      

• On-Call Network Technicians
  • Requirements
    
    • Network training
      
    • CAT3 and CAT5 cable Repair and Management training and 1 year industry experience
      
    • Server repair training
      
    • HP, IBM, Dell, Fujitsu, Sun Server Experience preferred.
      
    • Cisco switch and/or router configuration experience required
      
    • Other Server and/or Switch/Router Manufacturer Brands are a plus
      
    • WiFi setup experience required
      
    • Minimum of 3 year industry experience
      
    • Standard computer repair toolset with anti-static wrist strap
      
    • Clean lint-free wipes or clean microfiber cloth
    • 70% (or higher) isopropyl (rubbing alcohol)
      
    • Can of compressed air
    • Networking Certifications? (Preferred)
      

• On-Call Professionals for Simple Field Work (surveys, promotional displays)

• Other Job Roles (e.g., Driver, Mover, Housekeeper, etc.)

Note: These job descriptions are intended to provide a general overview of the positions.  These are not exhaustive lists of responsibilities, qualifications, or benefits.  The company reserves the right to modify the job descriptions at any time based on business needs.